Repacking System Components

When returning a defective or incorrect system component, package the component using the original packing materials or the replacement-component packing materials. Ensure that the component is adequately protected from the following:

• Dents, scratches, and impact damage

• Static electricity (using the pink or blue electrostatic discharge (ESD) bag)

• Accidental opening of the package in transit

• Detachment of the address label

If you are uncertain that the component will be adequately protected during shipment, see Getting Help.