Enabling ASNConnect

ASNConnect by BeyondTrust is a third-party remote access solution that allows Stratus Customer Service to remotely connect to various components of a ztC Endurance system for assistance with diagnostics, troubleshooting, and service/support activities.

ASNConnect allows Stratus Customer Service to connect remotely to the following:

• On BMC A: the SSH interface and the BMC Web console

• On BMC B: the SSH interface and the BMC Web console

• On the VMware ESXi host: the ESXi Host Client or vSphere Web Client

• On the Stratus Management VM: the SSH interface, the file transfer interface, and the ztC Endurance console​

• On the standby compute module: the SSH interface

To use ASNConnect, you must install software on your ztC Endurance system.

Checking Your Connection to ASNConnect

Before you install ASNConnect on your ztC Endurance system, use the curl command to make sure that your ztC Endurance system can connect to asnconnect.stratus.com over TCP port 443. The following example shows a successful connection.

curl -v asnconnect.stratus.com:443
* About to connect() to asnconnect.stratus.com port 443 (#0)
*   Trying 3.145.54.234...
* Connected to asnconnect.stratus.com (3.145.54.234) port 443 (#0)
> GET / HTTP/1.1
> User-Agent: curl/7.29.0
> Host: asnconnect.stratus.com:443
> Accept: */*
>
* Empty reply from server
* Connection #0 to host asnconnect.stratus.com left intact

Installing ASNConnect on the ztC Endurance System

1. Log in to the ztC Endurance console​.

2. In the left-hand navigation panel, click Support Configuration under Remote Support.

3. Click the check box next to Enable Remote Support Access. This automatically installs ASNConnect and enables it on Standby B.

4. Click Save (or click Cancel to restore the previously saved values).

Your ztC Endurance system is now ready to use ASNConnect.