Configuring the Mail Server
Configure the mail server to enable the ztC Endurance system to send email when, for example, someone needs to reset a password or generate a test alert.
To configure the mail server
- In the left-hand navigation panel, click Mail Server Configuration under System.
-
On the Mail Server Configuration page, click the Enable Mail Server box. Boxes for specifying or selecting the following settings appear:
- SMTP Server (required)—Enter the name of the Simple Mail Transfer Protocol (SMTP) server that your company uses to send email.
- Port Number—Enter the port number to use when sending e-Alerts. If no port number is specified, the default SMTP port 25 is used.
-
Sender's Email Address—Enable e-Alert delivery by specifying a valid sender's email address in either of the following cases:
- You have not specified a DNS server on the ztC Endurance system and your SMTP server is not configured to accept domain literals (
From
addresses in the formnoreply@IP_address
). - You want the e-Alert to provide a different sender's email address (for example,
noreply@company.com
).
Any email address that the SMTP server accepts is sufficient.
- You have not specified a DNS server on the ztC Endurance system and your SMTP server is not configured to accept domain literals (
-
Encrypted Connection—Select a value from the drop-down menu for the encryption protocol that the SMTP server requires:
Note: Regardless of whether you select TLS or SSL, the ztC Endurance software selects whichever protocol is best at the time of the connection.- None for no encryption. By default, port number 25 is used.
- TLS for the Transport Layer Security (TLS) protocol. For TLS, Stratus recommends that you specify 587 for Port Number, though 25 is used by default. However, check with your network administrator to make sure that 587 is the correct port number.
- SSL for the Secure Sockets Layer (SSL) protocol. For SSL, Stratus recommends that you specify 465 for Port Number, though 25 is used by default. However, check with your network administrator to make sure that 465 is the correct port number.
-
Enable Authentication—Click this box if the SMTP server requires authentication to send email. Then, type the Username and Password for the SMTP account.
Note: If authentication is enabled (because the Enable Authentication box is already checked or because you have just checked it) and you change any mail server settings, you must re-enter the mail-server password. - Click Save (or click Cancel to restore the previously-saved values).